Shipping policy

You can shop from anywhere in the world. The receiver you name at checkout collects your order from the store in Samoa, on Upolu or Savai’i, or gets it delivered where the store offers delivery.

Pickup from the store

Most orders are collected by your receiver from the store shown on each item. At checkout, choose Pickup and enter your receiver’s name and Samoa phone number. When they collect, your receiver should bring photo ID and the order number.

Delivery

Some stores on Upolu deliver. Delivery isn’t available on Savai’i right now. Delivery options and any fees depend on the store and are shown at checkout.

Cash power and bill payments

Nothing to collect. Cash power tokens are texted to the Samoa mobile number you enter, during working hours (Samoa time). Bill payments are made to the account details you enter, so please check them carefully.

How long your receiver has

Orders must be collected within 7 days of the order being placed. After that, the store may apply its new prices, which can mean smaller quantities or swapped products.

Ready times

Ready times depend on the store and its opening hours. Takeaway and cake orders follow the pickup time the store gives.